Privacy Policy
This policy explains what data we collect, why we collect it, and how we protect it.
Data we collect
We collect account details you provide (email, name), property and tenancy records you create, transaction data connected through Open Banking, and compliance documents you upload. We also collect standard usage data such as log files and session information to keep the service secure and functional.
How we use your data
We use your data to provide rent tracking, compliance reminders, financial reporting, and advisor exports. We do not sell your data to third parties. We may use anonymised and aggregated data to improve the product, but this cannot be traced back to you.
Security
We protect your data with encryption in transit (TLS), encryption at rest, access controls, audit logging, and multi-factor authentication options. You are responsible for keeping your own credentials secure. Report suspected account compromise to support immediately.
Data retention
We retain your data for as long as your account is active or as otherwise needed to provide the service and meet legal obligations. You may request account deletion and data removal at any time where legally permitted. Some records may be retained for a limited period for fraud prevention or regulatory compliance.
Your rights
Under UK GDPR, you have the right to access, correct, or delete your personal data, restrict or object to how we process it, and to data portability. To exercise any of these rights, contact us via support. We will respond within 30 days.
Contact
For privacy questions or to exercise your data rights, contact us via the support option in your account profile or through the contact form on our website. We aim to respond to all privacy queries within two business days.